Frequently Asked Questions (FAQ)
We have a stringent data privacy and protection policy that ensures we only get data needed for the checks and more to that only specific people in Peleza come into contact with the information. We also have servers in the US and UK to protect online information.
Peleza guarantees the accuracy of the information in the report as held by the primary data source.
Self-background checks are available for anyone seeking to know what their previous employers tell their potential or future employers may have to say about them. It can also prepare you for questions your potential employer may have about your background.
Yes, if it is a self-background check. However, if we have been contracted by a company, we only send the reports to the authorized personnel in the company who can choose to show the candidate the report or not.
A candidate who wishes to contest the results in the background check report can file a dispute directly by sending an email to the address email@example.com. Peleza will provide the source of information and together with the candidate re-investigate and address the dispute within 15 working days. The candidate has the full responsibility of correcting any wrong information held by institutions storing the disputed record.
This is the process of verification of the information provided by a candidate in their CV with regards to their identity, education, employment or criminal history etc to confirm the validity of the information.
To reduce the risks associated with negligent hiring including hiring someone who may pose a threat to the workplace or become a liability to the employer and also to ensure they have the most qualified candidate by eliminating resume fraud.
Yes. Given the recent data protection law that was passed,there are a few conditions regarding the collection,storage and use of data.One of the conditions is ensuring the candidate signs a consent form allowing us to conduct checks and authorizing us to access Personal identifiable information.
Reference checks are prone to bias since nobody provides anyone who can give a negative account as their referee. Peleza boasts vast experience in the background checks industry and as such we are not only able to provide results in record time but we are also conversant with the trends and advances in resume fraud.
The cost is dependent on the type of check and what the client wants included. Local checks are considerably cheaper compared to any global or international checks.